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What is eCustomer? eCustomer is the leading customer service solution for agribusiness companies and is the most comprehensive and user-friendly customer service software application for the agribusiness industry. It is available in two, integrated modules: eCustomer is also available in Spanish and has multiple currency and units of measure functionality to meet the needs of the international marketplace. eCustomer Spanish can help you create stronger customer relationships and improve customer service by breaking down the language barrier. How It Works eCustomer Commodity gives a company's customers or suppliers the ability to view online information such as contracts, pricings, shipments, and settlements. eCustomer Commodity has easy drill-down capabilities into contracts, shipments, and settlements, all of which are printable to a local printer. With advanced searches and the ability to get from any data to any other data, eCustomer Commodity provides all the functionality you need. eCustomer Commodity Professional Edition provides a lower cost entry into online information presentation. eCustomer Commodity Professional Edition provides a contract centric view of your customer's data. For those companies that want a simpler solution for data presentation on the web, eCustomer Commodity Professional Edition is the place to start. eCustomer Sales Inventory accommodates sales transactions of goods other than commodities, such as crop inputs, feed, processed commodity goods, and general merchandise items. Customers can view open orders, deliveries, invoices, and payment history. All eCustomer information is accessed through your web site and is secured with a username and password combination. The eCustomer data transfer module allows automatic updating of eCustomer from the back-office system. Requesting Additional Information Interested in learning more about eCustomer and maintaining a one-to-one relationship with your suppliers and customers? Request an information packet and browse over technical specifications, architecture, and marketing collateral. |
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